Effective Date: 16/06/2023
1. Information We Collect
When you visit our website and engage with our translation services, we may collect the following personal information:
1.1. Contact Information: Your name, company name (if applicable), email address, and telephone number when you voluntarily provide it to us through our contact forms or communication channels.
1.2. File Upload: If you choose to request a quote or submit a translation project, we may collect the PDF file you upload to assess the scope of the work and provide an accurate quotation.
2. Use of Collected Information
We use the personal information we collect for the following purposes:
2.1. Communication: To respond to your inquiries, provide customer support, and fulfill your translation requests effectively.
2.2. Quotation and Service Delivery: To assess the content and scope of your translation project and provide you with accurate quotations. We also use the information to deliver the requested translation services to you.
2.3. Internal Analysis: To analyze trends, evaluate the effectiveness of our website and services, and improve our overall performance.
3. Data Security
We take reasonable measures to protect the security and confidentiality of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your personal information.
4. Information Disclosure
We may disclose your personal information in the following circumstances:
4.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our translation services. These providers are obligated to maintain the confidentiality and security of your personal information.
4.2. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
5. Your Choices and Rights
You have the right to:
5.1. Access, correct, or request deletion of your personal information by contacting us through the contact information provided below.
5.2. Opt-out of receiving promotional communications from us by following the unsubscribe instructions in any marketing communication you receive.
7. Contact Us
+1 (347) 826-1847
Los Yuchanes 294